Frequently asked questions.
pilates classes focus on strength, muscle toning, body control, and flexibility, with the main emphasis being core strength.
yoga improves flexibility, balance and strength, in addition to the possibility of going upside down in inversions or arm balances. both practices focus on breath, alignment, balance, strength and flexibility.
yoga is also more of a mental workout and Pilates more physical.
both practices are extremely complementary and many people choose to do both, enjoying the benefits of a long lean body and a clear mind free from stress.
strengthening your core in pilates will give you better balance in yoga; while increasing your flexibility in yoga will enable you to go deeper in pilates. get too flexible without the strength to support it and you might get injured; develop a lot of strength without taking the time to stretch, and you’ll also set yourself up for problems. where pilates draws in, yoga opens up, it’s a balance.
find out more about our different class styles.
we believe fitness is for everyone, regardless of age. please note that if you are 16 and under, you must obtain parental consent beforehand.
absolutely not! as our classes are held in small groups, our certified instructors can modify exercises to accommodate your fitness level, while allowing you to work at your own pace.
our classes are designed to be accessible to all levels of experience, however we do offer a few beginner-friendly classes to kick you off!
if it is your first time practicing yoga, we recommend attending flow foundations, chill flow or yin.
if it is your first reformer pilates class, we recommend attending reformer align.
we encourage you to come to as many classes as frequently as you can to start to see the benefits more quickly. in all of our classes, you are more than welcome to rest whenever you feel like, take each class at your own pace, and re-join the class at your leisure.
all our classes are held and taught in english. if you would prefer instruction in a different language, we will do our best to accommodate that in our private sessions, subject to availability.
learn more about our private classes here.
yes, we do! learn more about our private options here.
planning a group hangout or a small corporate event? We offer private sessions for singles, duets and small groups. please email us at firstname.lastname@example.org to start planning!
we recommend that you get the all-clear from your doctor or healthcare practitioner before attending any of our classes.
we also recommend letting our desk ninjas and instructors know about your injury in advance so that they can look out for you and advise modifications when needed.
but most importantly – listen to your own body and take necessary precautions or rest when needed.
we recommend that you check with your doctor/healthcare practitioner before attending any of our classes.
please note that practicing is done at your own risk and it’s your responsibility to perform these exercises with caution.
once you have gotten the all-clear, we recommend starting off with a private session for our instructors to tailor the workout to your body and unique condition to get the most value during your pregnancy or recovery.
we offer 3 different types of introductory offers for first-timers at our studio:
you can purchase each introductory offer once.
we have drop-in rates, class packs or unlimited memberships. check them out at our pricing page. all prices are subject to 6% SST.
if you’re planning to attend 3 or more classes per week, we recommend the unlimited membership! If you’re planning to flow with your friends, our 25 class packs are shareable up to 3 people while our 50 class packs are shareable up to 4 people.
all sales are final as per studio policy.
yes you can make a direct bank transfer to our account, then email us at email@example.com to let us know the package you’d like to purchase, along with the payment receipt.
project studio sdn bhd
acc no: 21427700085891
we also accept cash, credit or QR payment in-studio. note that we will not be able to guarantee a spot in class prior to payment being received.
once you have purchased an introductory offer, drop-in class, class pack or unlimited membership, you can proceed to book into your preferred class using the Schedule.
as we only have a limited number of spots per class, we highly recommend booking in advance to avoid disappointment if a class is fully booked when you turn up.
classes that have the ‘W’ icon next to them are on waitlist. this means that all spots have been booked out but you can jump on the waitlist and be notified at least 12 hours prior to class if a spot opens up.
classes that have the ‘S’ icon next to them mean that they are being taught by a substitute instructor filling in for the instructor who typically teaches that slot.
we recommend jumping on the waitlist if a class is full, as spots generally open up closer to the date.
these classes have the ‘W’ icon next to them. if a slot becomes available, you will receive an email confirmation 12 hours before class.
we have a strict 12-hour cancellation policy for our group classes.
if you can’t make your class, it is your responsibility to cancel or let us know at least 12 hours before the start time of your scheduled class or you will lose the session. we understand life happens, but we need to be fair to all clients.
to cancel a class, go to my accounts > my classes.
as we are an independent studio with a limited number of spots per class, other people miss out on practicing if you don’t turn up. we request that our clients cancel at least 12 hours in advance of the class via our website.
if you do not attend a booked class or cancel within less than 12 hours to the commencement of class, you will lose your class credit or be charged a RM20 fee.
to adhere to SOPs, our bangsar studio accommodates 7 pax for reformer classes and 14 pax for mat classes. our damansara heights studio accommodates 10 pax on the reformer.
yes, you can! all our packages can be used across all our studios.
in the rare occasion that our class is cancelled, we will notify you immediately via email. the class credit will be returned into your account.
please login and go to my accounts > my classes.
please bring a bottle of water and wear comfortable, light clothing that moves with your body.
if you are taking a reformer Pilates class please bring a pair of grip socks with you.
if you don’t have any, they can be purchased in-studio.
please arrive 10-15 minutes prior to the commencement of your class to get settled in.
we will not allow entry into class once class has started.
we want you to arrive light and leave feeling even lighter so we provide everything else – top quality mats, blocks, straps and bolsters for your class.
we also provide fully equipped shower facilities (Bangsar studio only!) including towels, hair ties, shampoo, conditioner, body wash, hair dryers, hair straighteners & even dry shampoo – so you can flow right into your day after class.
we pride ourselves on attention to detail and aim to provide everything you need to make every practice you have with us as seamless as possible.
yes, we have both on-street and private parking (directly in front of our studio and across the road) at our bangsar studio however it is limited and can get busy depending on the time of day.
we suggest you arrive early so you can get a park as we will lock the doors 5 minutes after the commencement of class!
if you are parking on-street, please be considerate to our neighbours – we do not like to block them from their homes 🙂
be on time
arrive at least 10-15 minutes before the commencement of class as late admittance is disruptive and we will not allow entry into class once class has started.
please check-in with our friendly desk ninjas before all classes (let them know if you’re attending a back-to-back class).
disconnect to connect. No personal belongings in the reformer & mat room other than water and towels. all bags must be placed in lockers including mobile phones. please ensure they are on silent mode before being placed in lockers. if you would like to take pictures, please do so before or after class.
stay till the end
please stay through the end of every class and allow it to work it’s magic. if you absolutely must leave early, please let your instructor know prior to class commencing and they will let you know when it is appropriate to leave to avoid disrupting others.
yes we do! our introductory offer gives you access to 3 mat livestream classes within 1 week for only RM49. you can purchase this on our pricing page.
not ready to return to the studio? that’s okay. all existing class packs or unlimited memberships can be used to book into our mat livestream classes.
1 hour before class.
if you change your mind, you can cancel your booking up to 12 hours before class. however, note that if you can’t make to a class, we are able to send you a class replay link that is valid till 11:59pm the following day so you can stay consistent with your practice.
don’t sweat it. if you’re booked in and don’t check into your livestream class, we will email you a replay link that is valid till 11:59pm the following day.
note that this is applicable for direct website bookings only.
we will email you the zoom link 1 hour before and 15 minutes before class commences.
the 25 class pack option is shareable between 2 people.
make sure that you have the latest version of zoom installed on your device and that you have stable internet connection.
your name on zoom should also be the same name as the account you used to book in for safety purposes.
do also prepare a yoga mat, any props to support your practice, a sweat towel and a bottle of water.
it’s not mandatory to have your camera on, but we do highly encourage you to do so for better engagement and accountability!
the instructor will also be able to observe and provide feedback during class.
you can still join the livestream up to 10 minutes after the class start time.