Careers

Be part of the flowfam and join us in delivering a exceptional studio experience to our clients.

View all our open positions below.

Marketing Manager

We’re looking for a creative, pro-active and results-driven Marketing Manager to become the storyteller of The Flow Studio. You will be a 365° marketer responsible for creating and delivering on the overarching brand strategy both locally and internationally. You will spearhead the creation of all marketing content/campaigns (online and offline), delivering captivating content that drives brand awareness and engagement whilst ensuring a seamless customer journey for our clients alongside a team of like-minded individuals.

 

Job Description

  • Marketing strategy – Conceptualize and execute seasonal and tactical campaigns and other marketing strategies across both online and offline channels. Regularly analyze industry trends and topics to identify opportunities to drive brand awareness and growth
  • Content management – Plan and manage daily social media posts across all channels (EDM, Instagram, Insta-Stories, Facebook)
  • Email management – Design engaging EDMs with a focus on improving click through and conversion rates, including setting up automated customer journeys
  • Content creation – Ensure the creation of captivating and engaging brand-relevant content to drive brand visibility and engagement for all channels (IG, stories, website, EDM and offline) through photography, videography, graphic design and running of photoshoots (from moodboard to execution)
  • Copywriting – Understand The Flow Studio’s tone of voice and deliver our brand message across all platforms – social media, digital marketing, website, blog and in studio communications
  • PR – Originate and manage end-to-end process of all partnerships, synergies and collaborations
  • Paid Advertising – Develop and implement ad campaigns across Facebook/Google Ads and improving SEO, with a key focus on ROI and driving revenue. Daily analysis of ad performance, consistently reviewing and making necessary iterations to running campaigns
  • Analytics – Analyze and present monthly data analytics (digital and offline) to identify opportunities for growth and improvement

 

The ideal candidate has:

  • 4-5 years’ experience in a similar marketing role
  • Able to demonstrate a successful track record of social media management and execution
  • A specialist understanding of all major social media platforms and analytics to deliver ROI
  • Highly creative, a strong design sensibility and attention to detail – with experience in creating unique and engaging design concepts and digital content across a variety of platforms
  • A creative wordsmith and brand advocate, who can embody The Flow Studio’s brand through exceptional written and oral communication skills
  • Highly effective time management and organisational skills, and the ability to work autonomously to tight deadlines while being a team player
  • Skilled in Microsoft Office, Adobe Photoshop, Illustrator, Mailchimp, Google Analytics, SEO
  • Experience in Wordpress highly regarded
  • Positive work ethic, willingness to unlearn/relearn and a sense of humour.
  • Passion in yoga or pilates is a plus

To apply, email your CV to iwannawork@theflowstudio.co

Marketing Executive

As the Marketing Executive for The Flow Studio, you play a vital role in bringing the studio’s brand strategy to life both locally and internationally, plus drive a series of online and offline campaigns. This role involves a hybrid of marketing experience, including but not limited to: social media, digital & traditional marketing, design and public relations.

Job Description

  • Develop and ensure prompt execution of effective marketing collateral across multiple channels including but not limited to social media, eDM, website, print and traditional bricks & mortar. 
  • Conduct market research and analyse data to identify audiences, evaluate trends, brand awareness and competitor activity. 
  • Plan and execute events (including on site support) that appeal to the local market and result in optimum attendance & client retention. 
  • Write creative copy for diverse marketing distributions (brochures, press releases, website material etc.) 
  • Creating and publishing content, including text posts, video and images for use on social media & website. 
  • Ensuring all social media accounts are well serviced.
  • Monitoring and managing performance of campaigns using data based analytics tools and presenting this data in an easy to understand format. 
  • Effectively promoting social media posts, pay-per-click (PPC) advertising, Google Adwords etc. 
  • Liaising with suppliers as required and managing the production of marketing materials such as leaflets, flyers, posters and merchandise. 
  • Maintain relationships with media vendors/publishers/suppliers and identifying opportunities for press or brand collaborations

The ideal candidate has:

  • Proficient in MS Office, marketing software (e.g. CRM), Photoshop, Adobe Illustrator and Canva 
  • Good understanding of market research techniques, data analysis and stati- 
  • stics methods 
  • Thorough knowledge of strategic planning principles and marketing best prac- 
  • Excellent with social media and web analytics 
  • Excellent communication and people skills
  • Strong organizational and time-management abilities 
  • Creativity and commercial awareness 
  • Graduate degree in marketing, business administration or relevant discipline 

 

*Marketing internships are available too, with a minimum duration of 3 months. 

To apply, email you CV to iwannawork@theflowstudio.co

Customer Service Executive

We are looking for a driven Customer Service Executive to be the face that greets all clients who walk through our doors. You will be responsible for upkeeping The Flow Studio’s impeccable service and spatial standards. This role is the stepping stone towards learning how a studio operates, with plenty of opportunity to progress your career in a growing local start up! If you’re a highly organised people person who enjoys putting a smile on someone’s face, we want you! 

Job description

  • Opening/closing the studio.
  • Welcome all visitors according to our Customer Service standards; and answer telephone promptly and courteously.
  • Provide excellent customer service to help reduce attrition and increase retention through active interactions as appropriate.
  • Resolving all customer queries via email, whatsapp and telephone promptly in line with studio SOPs.
  • Actively assist students by recommending appropriate classes to meet their personal goals and schedules, answering their questions (or finding the answers to questions if not known), always offering support and guidance.
  • Ensuring the studio rooms and common areas are kept in a clean, sanitized and immaculate manner in accordance with The Flow Studio standards.
  • Oversees studio maintenance (proactively and as issues arise).
  • Be knowledgeable about our products/programs with the ability to provide accurate recommendations & promote sales to clients.
  • Assist in ad hoc administrative issues.
  • Completing all paperwork/forms as appropriate on a weekly basis.

 

The ideal candidate:

  • Has a keen eye for detail, be highly organised with a friendly easy-going personality and is perceptive to client’s needs.
  • Is able to handle difficult situations with a calm demeanour, and enjoy chatting with both clients and instructors.
  • Has an interest in fitness (preferred, but not essential). 

 

To apply, email your CV to iwannawork@theflowstudio.co

Instructor (Yoga or Pilates)

We’re looking for the best of the best to lead our Flowfam through our signature flows. As a yoga or pilates instructor, you not only have the ability to lead clients, but more importantly, inspire and motivate them to be the best versions of themselves.

Want to share your practice with the flowfam? We’d love to hear from you!

To apply, email your CV to iwannawork@theflowstudio.co

 

Desk Ninja (Part time or Casual)

As the face of the studio, desk ninjas provide customer service support to the studio clients and guests.

Job Description

  • Ensure proper check in procedures are followed
  • Provide a superior level of customer service and hospitality to clients
  • Cleaning studio to meticulous standards (i.e. mat & reformer rooms, bathrooms, changing rooms and common area)
  • Assist the Studio Lead with daily studio tasks and projects
  • Maintain product knowledge for all studio retail operations
  • Develop relationship with potential, new and existing clients

The ideal candidate has: 

  • Customer service experience and problem solving skills
  • Excellent communication and interpersonal skills and is comfortable working with a wide range of personalities (in studio, on the phone and email)
  • Willingness to initiate tasks and perform duties without direction
  • A positive, proactive and friendly attitude
  • Willingness to roll up your sleeves and get your hands dirty
  • Good multitasking and organizational skills
  • Flexibility to work shifts anytime between 8am – 12pm weekdays or weekends, including 5:30pm – 9:30pm for weekdays.

To apply, email your CV to iwannawork@theflowstudio.co

 

Marketing Executive (Internships available)

As the Marketing Executive for The Flow Studio, you play a vital role in bringing the studio’s brand strategy to life both locally and internationally, plus drive a series of online/offline communications and campaigns. This role involves a hybrid of marketing experiences, including but not limited to: social media, content, digital & traditional marketing, design and public relations.

 

Job Description

  • Support execution of all in-studio and online marketing communications, including strategy, creative assets, collaterals, SEO/SEM
  • Brainstorm and provide input on seasonal and tactical campaigns and other marketing strategies to drive the studio’s key objectives
  • Maintain development of engaging social media content to increase brand visibility and engagement within the online community
  • Assist in driving meaningful partnerships with brands and ambassadors to support company’s goals
  • Manage social media channels for the brand, including high level customer care matters
  • Provide high level monthly social media analytics to ensure healthy engagement levels and follower base growth month over month
  • Develop creatives to support studio communications and campaigns for both online and offline channels.
  • Support communications and collaborations with brand partners or ambassadors of The Flow Studio for strategic marketing activities

 

The ideal candidate has:

  • Sound knowledge of offline and digital marketing
  • Has prior marketing or relevant work experience 
  • Interest and passion in marketing and the fitness industry
  • The ability to think creatively and strategically, while upholding brand image
  • Ability to curate engaging content to engage with existing clients and acquire new clients 
  • An eye for visual storytelling and design
  • Experience with Photoshop, Adobe Illustrator or other equivalent design tools
  • Passion for social media
  • Strong command of English to create engaging copy
  • Attention to detail, proactivity, positive work ethic, willingness to learn and a sense of humour
  • Passion in yoga or pilates is a plus

*Marketing internships are available too, with a minimum duration of 2 months. 

To apply, email you CV to iwannawork@theflowstudio.co

The Flow Fam