FAQs

pilates classes focus on strength, muscle toning, body control, and flexibility, with the main emphasis being core strength.

find out more about our different class styles.

we believe fitness is for everyone, regardless of age. please note that if you are 16 and under, you must obtain parental consent beforehand.

absolutely not! as our classes are held in small groups, our certified instructors can modify exercises to accommodate your fitness level, while allowing you to work at your own pace.

our classes are designed to be accessible to all levels of experience, however we do offer a few beginner-friendly classes to kick you off!

if it is your first reformer pilates class, we recommend attending reformer foundations.

we encourage you to come to as many classes as frequently as you can to start to see the benefits more quickly. in all of our classes, you are more than welcome to rest whenever you feel like, take each class at your own pace, and re-join the class at your leisure.

all our classes are held and taught in english. if you would prefer instruction in a different language, we will do our best to accommodate that in our private sessions, subject to availability.

learn more about our private classes here.

if you’re driving, you can waze here 

if you’re taking public transport, the nearest LRT station to our bangsar studio is the Bangsar Station and you’ll need to take a short Grab ride over to the studio at 7, Jalan Riong.

if you’re driving, you can waze here

if you’re taking public transport, the nearest MRT station to our damansara heights studio is the Semantan Station.

We’re located on Level 2 inside The Five, right by the station so you can walk to over easily.

if you’re driving, you can waze here

if you’re taking public transport, the nearest MRT station to our ttdi studio is TTDI Station.

Once you arrive, it’s a 5 minutes walk to the studio at Level 2, The Greens Terrace.

if you’re driving, you can waze here

If you’re taking public transport, the nearest MRT station to our Cluny Court studio is Botanic Gardens MRT Station.

Once you arrive, it’s a short walk to the studio located at Cluny Court.

yes, we do! learn more about our private options here.

planning a group hangout or a small corporate event?

We offer private sessions for singles, duets and small groups. please contact us here.

we recommend that you get the all-clear from your doctor or healthcare practitioner before attending any of our classes.

we also recommend letting our instructors know about your injury in advance so that they can look out for you and advise modifications when needed.

but most importantly – listen to your own body and take necessary precautions or rest when needed.

we recommend that you check with your doctor/healthcare practitioner before attending any of our classes.

please note that practicing is done at your own risk and it’s your responsibility to perform these exercises with caution.

once you have gotten the all-clear, we recommend starting off with a private session for our instructors to tailor the workout to your body and unique condition to get the most value during your pregnancy or recovery.

We currently offer an introductory package for first-timers at our studio:

• 4 Group Reformer Classes for SGD 130
• 3 Private Pilates Classes for SGD 375

Please note that each introductory offer can be purchased only once.

we have drop-in rates, class packs or monthly memberships.

check them out at our pricing page. all prices are subject to 9% GST.

Looking for something casual? our 10 and 15 class packs are the best place to start.

If you’re planning to flow with your friends, our 25 class packs are shareable up to 2 people.

if you would like something to keep you consistent with your practice each month, the monthly memberships are perfect for you!

all sales are final as per studio policy.

all our class packs have to be paid in full amount upfront.

alternatively, you can consider going with our monthly memberships as it works on a monthly auto-debit basis, which you can learn more about here

you can use them towards your next package purchase before they expire!

accumulated store credit will expire on the following dates:

• store credits received between 1 oct – 31 mar will expire in the upcoming 30 june
• store credits received between 1 apr – 30 sept will expire in the upcoming 31 dec

Yes, you can! Our 25 class packs are shareable between 2 friends.

However, our Introductory, drop ins, 10 class packs, and monthly memberships are not.

once you have purchased an introductory offer, drop-in class, class pack or membership, you can proceed to book into your preferred class using the Schedule on our website or Flow Studio App.

you can download our Flow Studio App on the Apple App Store or Google Play Store

as we only have a limited number of spots per class, we highly recommend booking in advance to avoid disappointment if a class is fully booked when you turn up.

we recommend jumping on the waitlist if a class is full, as spots generally open up closer to the date.

we have a strict 12-hour cancellation policy for our group classes.

if you can’t make your class, it is your responsibility to cancel or let us know at least 12 hours before the start time of your scheduled class or you will lose the session. we understand life happens, but we need to be fair to all clients.

as we have limited number of spots per class, other people miss out on practicing if you don’t turn up. we request that our clients cancel at least 12 hours in advance of the class via our website.

if you do not attend a booked class or cancel within less than 12 hours to the commencement of class, you will lose your class credit or be charged a SGD50 fee (this applies to unlimited memberships only).

our east coast studio accommodates 12 pax for reformer classes

our thomson studio accommodates 14 pax for reformer classes

our stanley studio accommodates 11 pax for reformer classes

our bukit timah studio accomodates 12 pax for reformer classes

yes! all our standard packages can be used across all our studios, unless stated otherwise.

in the rare occasion that our class is cancelled, we will notify you immediately via email. the class credit will be returned into your account.

kindly fill in our package freeze & extension request form here and our team will reach out to you!

for urgent matters, kindly email us at singapore@theflowstudio.co.

please bring a bottle of water and wear comfortable, light clothing that moves with your body.

if you are taking a reformer Pilates class please bring a pair of grip socks with you.

if you don’t have any, they can be purchased in-studio for SGD 20

please arrive 10-15 minutes prior to the commencement of your class to get settled in.

we will not allow entry into class once class has started.

be on time

arrive at least 10-15 minutes before the commencement of class as late admittance is disruptive and we will not allow entry into class once class has started.

if you are booked in using a studio package but arrived at the studio late, we may be able to book you into another class on the same day if there are available spots. this does not apply to ClassPass as we do not have control over bookings made on ClassPass.

check In

please check-in with our friendly desk ninjas before all classes (let them know if you’re attending a back-to-back class).

get unplugged

disconnect to connect. No personal belongings in the reformer & mat room other than water and towels. all bags must be placed in lockers including mobile phones. please ensure they are on silent mode before being placed in lockers. if you would like to take pictures, please do so before or after class.

stay till the end

please stay through the end of every class and allow it to work it’s magic. if you absolutely must leave early, please let your instructor know prior to class commencing and they will let you know when it is appropriate to leave to avoid disrupting others.